Please enable Javascript
Saltar al contenido principal

Your guide to driving with UberX Share

With UberX Share, riders heading in the same direction choose to share a ride. Uber finds the best route to pick up multiple riders along an UberX Share trip. This means more time driving and less time waiting for your next trip request.

Cómo funciona UberX Juntos

Receive an UberX Share request

When you get a request, you'll see an indicator that the passenger has selected UberX Share, which means they've chosen to share their ride with other passengers.

Llega por el primer usuario

Drive toward the first pickup address. When you reach the pickup location, start the 2-minute countdown timer. If your passengers don’t show up within 2 minutes, you can cancel the trip and select Rider no-show in the Uber app. You can then view cancellation fee amounts for your area on the Fares section of your partner dashboard.

A rider can choose to walk to a pickup spot at a nearby corner so you can avoid unnecessary detours. If a rider has chosen to walk at pickup, you’ll see an indicator in the app.

Receive an extra UberX Share request

En route to your passenger’s destination, you may get another request added to your UberX Share trip. Navigation will be updated automatically, and it might send you to pick up the next rider before you drop off the first one.

Deja a los usuarios en sus puntos de descenso

You should drop off riders in the order that the app displays. The order of pickups and dropoffs is based on the route and where everyone is heading. It’s possible that your second rider will get dropped off before your first rider. Once you’ve dropped off all riders, you can assign a rating to each passenger.

Cómo se calculan tus tarifas

  • Las tarifas de viajes Uber Juntos se calculan según el tiempo y la distancia, desde que se sube el primer usuario hasta que se baja el último.

  • Durante los viajes Uber Juntos, obtendrás una tarifa por cada inicio de viaje adicional que hagas después de llegar por el primer usuario. Estas tarifas se aplican por cada punto de partida adicional, no por usuario. Las tarifas fijas por inicio de viaje varían según la ciudad. Encuentra la tuya en la sección Tarifas de partners.uber.com.

  • Las tarifas de viajes Uber Juntos incluyen Tarifas dinámicas o Turbo+. Todas las solicitudes de viajes compartidos con Uber Juntos forma parte de las promociones del Desafío actual.

Conoce los detalles

Viewing your UberX Share earnings

You’ll see your total earnings in your pay statement and in the Earnings section of your Driver app.

To see a more detailed breakdown of each individual UberX Share trip, you can go to your Earnings section in the app and tap Trips at the top of the screen.

Cómo recibir propinas

Just like any other ride option, UberX Share riders are prompted with the choice to tip during their trip and after it has been completed. More rides on UberX Share means more opportunities for tips.

Understanding UberX Share and surge

La Tarifa dinámica se aplica a todos los inicios de viaje durante un viaje Uber Juntos. Los socios de la App obtendrán las ganancias de la Tarifa dinámica correspondiente según la hora y la ubicación de cada punto de partida en su viaje con Uber Juntos.

UberX Share cancellations

The wait time for each rider is 2 minutes. After that, you can cancel and select Rider no-show in the app so you can continue the UberX Share trip with your other passengers. You’ll see a cancellation fee in your pay statement and will not be penalized for this cancellation.

How UberX Share ratings work

UberX Share passengers are able to rate the trip once it has ended. When passengers choose to leave a rating, they’re sharing how they felt about the overall Uber experience you provided, on a scale of 1 to 5 stars.

1/2

Preguntas frecuentes

  • Riders can only request an UberX Share trip for themselves at this time. Each individual rider will only be matched with up to one additional rider, for a total of two riders in the vehicle at once at most.

  • You may use your preferred navigation app, but Uber’s in-app navigation is highly recommended for UberX Share trips. With Uber's navigation, you’ll automatically see passengers added to your UberX Share trip without any extra taps, to help you have a seamless and stress-free experience. Visit Settings in your Driver app and tap Navigation to change these preferences.

  • Recuérdale al usuario que optó por compartir el viaje con otros pasajeros para obtener un precio más económico. Si prefiere ir solo o si llega tarde, ofrécele finalizar el viaje antes y recomiéndale pedir un UberX para no compartir el viaje ni demorarse en el camino.

  • UberX Share dropoff locations are fixed because Uber matches riders based on pickups and destinations. Changing the destination will affect the other passengers in the car. If they insist, you can offer to end their trip early and suggest they request an UberX Share trip with their updated destination or request with UberX.

  • It’s a best practice to confirm at pickup that your rider intended to request an UberX Share trip and share their ride with other passengers. Additionally, you can confirm that a rider has chosen to walk when you arrive at their dropoff point. If your rider didn’t mean to request UberX Share or would like a door-to-door ride, kindly ask that they cancel and request a ride with UberX instead.

  • Espera un minuto antes de llamar al usuario. Si no llega después de 2 minutos, selecciona El usuario no se presentó para cancelar el viaje. Verás una tarifa de cancelación en el resumen de ganancias.

  • You can go to the Earnings section of your Driver app and tap the link at the bottom of the screen to see a detailed breakdown of each individual UberX Share trip.

  • Sí, las tarifas de tiempo y distancia de viajes Uber Juntos incluyen Tarifas dinámicas y Turbo+. Todas las solicitudes de viajes compartidos con Uber Juntos cuentan para las promociones de Desafío.

  • Your earnings are calculated based on fixed per-minute and per-mile rates starting from when the first rider enters your car to when the last rider exits. The surge multiple that exists when you accept the first UberX Share rider will be the multiplier that applies to the entire UberX Share trip. Any promotions or discounts the rider uses will not affect your earnings.

  • Siempre obtendrás la tarifa base y la tarifa por tiempo y distancia, así como los precios de las Tarifas dinámicas y los Incrementos correspondientes a la totalidad del viaje. En este caso, recibirás ganancias por el tiempo desde que el usuario se sube al auto hasta que se baja de este.

  • Sí, recibirás ganancias por todo el tiempo que estés al volante durante un viaje. Si bien los usuarios pagan un precio por adelantado, tus ganancias se calculan según el tiempo y la distancia reales que recorres más la Tarifa dinámica y el Incremento que correspondan.

  • You’re paid fixed per-minute and per-mile rates starting from when the first rider enters your car to when the last rider leaves. If you have an UberX Share rider in your car and spend time waiting for another rider once you arrive at their pickup location, you’ll always be paid for this time.

  • Visit partners.uber.com to find your exact rates for all types of trips, including UberX Share.

Los datos que se proporcionan en el sitio web son de carácter informativo y es posible que no se apliquen a tu país, región o ciudad. Están sujetos a cambios y se pueden actualizar sin previo aviso.