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Delivery services and same-day local delivery in Mackay, QLD
Uber Connect
Our local delivery solution makes it easy for anyone with an Uber account to send same-day deliveries in Mackay through an extensive network of delivery people. Go to the Uber app or Uber website to request and track on-demand deliveries.
Uber Direct
Uber Direct is our last-mile delivery solution that enables businesses of all sizes to offer on-demand delivery in Mackay from their own app, website or phone. Get started with our easy-to-use dashboard, activate in your existing POS or build a direct integration with our API.¹
Local delivery options to meet your needs
Same-day and express delivery (within 2 hours) | ✓ | ✓ |
Next-day delivery | X | ✓ |
Scheduled delivery (up to 30 days in advance) | X | ✓ |
Tracking from pick-up to drop-off and delivery notification | ✓ | ✓ |
Available in the Uber app | ✓ | X |
For individuals and solo entrepreneurs | ✓ | X |
For SMBs (small and medium businesses) | ✓ | ✓ |
For enterprise businesses | X | ✓ |
Web interface to request deliveries | ✓ | ✓ |
Activate through POS or other e-commerce platform for automated order processing | X | ✓ |
API integration available for automated order processing | X | ✓ |
Local delivery options to meet your needs
Same-day and express delivery (within 2 hours) | ✓ |
Tracking from pick-up to drop-off and delivery notification | ✓ |
Available in the Uber app | ✓ |
For individuals and solo entrepreneurs | ✓ |
For SMBs (small and medium businesses) | ✓ |
Web interface to request deliveries | ✓ |
Same-day and express delivery (within 2 hours) | ✓ |
Next-day delivery | ✓ |
Scheduled delivery (up to 30 days in advance) | ✓ |
Tracking from pick-up to drop-off and delivery notification | ✓ |
For SMBs (small and medium businesses) | ✓ |
For enterprise businesses | ✓ |
Web interface to request deliveries | ✓ |
Activate through POS or other e-commerce platform for automated order processing | ✓ |
API integration available for automated order processing | ✓ |
Why choose Uber Direct for your business delivery needs
With flexible, flat-fee delivery options, Uber Direct helps you add on-demand delivery services to your business quickly and easily. Explore the benefits of choosing this delivery service in Mackay.
No commission
Forgo expensive marketplace fees and instead pay a tailored Delivery Fee based on distance, speed and region.
Flexible delivery options
Whether you need to ship items in under 2 hours or up to 30 days in advance, there’s a delivery option for you.
Easy integration
Connect your sales channel to Uber Direct’s dashboard, the Uber Direct API or one of our channel partners.
Real-time tracking
Automatically share a branded text with customers that shows the latest ETA and location, or leverage Uber’s branding to boost your credibility.
Mackay delivery services for businesses
Browse delivery services that support a range of businesses in Mackay. From same-day delivery to delivery services for conquering the last mile, these solutions help deliver efficient services for you and your customers.
Same-day delivery services
Get time-sensitive orders delivered on-demand. With express delivery, items can arrive at their drop-off location on the same day.
Last-mile delivery services
This is the final step to getting an order to its ultimate destination. Get items delivered to a customer’s doorsteps stress-free.
Package delivery services
From pick-up to drop-off, you can expect a seamless package delivery experience. We handle the logistics while you can run your business in peace.
Legal document delivery services
Time is money in the legal landscape. Conveniently get confidential documents to customers in Mackay with rush delivery or scheduled delivery.
Benefits of using Uber Connect for local package delivery
Flexibility
From gifts or paperwork to a forgotten suitcase, if it fits easily in the trunk of a midsize car, you can typically get it delivered with Uber Connect.²
Ease of use
Just enter a pick-up and drop-off location the same way you would to request a ride.
Tracking
Live tracking from pick-up to delivery lets you know where your package is and when it reaches its destination.
Frequently asked questions
- What is Uber Connect?
Uber Connect is a same-day delivery service that allows you to send or receive items such as a care package for a loved one, a gift for a friend’s birthday, an item sold online or a business document.
- What is Uber Direct?
Uber Direct is a white-label delivery service that lets your business add on-demand delivery to your existing sales channels so you retain your branding. It’s currently available in hundreds of cities, including Mackay, to meet your delivery needs. Receive orders directly from your app, website or phone, and get your goods delivered through our platform. Offer immediate and scheduled delivery options to fulfil orders.
- How far can I deliver items in Mackay with Uber Direct or Uber Connect?
You can typically deliver items within a 10-mile (16 km) radius in Mackay. Depending on your needs, you may be able to deliver items up to 20 miles (32 km) or more. You can contact customer support to discuss delivery needs that extend beyond a 10-mile (16 km) radius.
- How fast will items be delivered with Uber Connect and Uber Direct?
Uber Direct and Uber Connect both offer same-day and express options that enable local delivery whenever you need. Uber Direct also offers scheduled delivery for the next day or up to 30 days in advance.
- Can I track orders in real time with Uber Connect and Uber Direct in Mackay?
Yes, you can track Mackay deliveries as they’re happening with Uber Direct or Uber Connect.
- What happens if an item gets lost or stolen with Uber Direct or Uber Connect in Mackay?
To enquire about lost or stolen items from your delivery, visit our Help site for contact information for Uber Connect or Uber Direct. Users who send packages also have access to real-time tracking and can contact customer support if their delivery is not completed.
- When ‘white-label delivery’ is used to describe Uber Direct, what does that mean?
White-label delivery refers to a delivery service provided by a third party but tailored to a business’s branding as if the service were in-house. With Uber Direct, you can leverage our best-in-class delivery service within a brand experience (yours) that customers know and trust.
- What items can I deliver with Uber Direct in Mackay?
You can deliver most items under 50 pounds (22 kg) with Uber Direct in Mackay. Items you can deliver include purchases from grocery stores, retail stores, restaurants, pet supply stores, flower shops and more. Certain medical items cannot be delivered with Uber Direct in Mackay.
- How much do delivery services cost in Mackay with Uber Direct?
Delivery services in Mackay are priced per delivery with Uber Direct. Your rates may be higher or lower depending on your order type, speed of delivery (express, same-day, next-day, scheduled), integration type, market region and other factors.
- Do you offer discounts for fulfilling multiple orders with Uber Direct?
Our pricing models are based on various factors such as batching or volume of orders. We provide these numbers and will consider them when pricing a deal for you.
- When can I schedule deliveries with Uber Direct in Mackay?
You can schedule deliveries anytime with Uber Direct. Delivery person availability, however, may be limited depending on the time of day. If your business requires access to delivery people outside business hours or has other specific requirements, you can use the scheduled delivery option.
- What is the cheapest delivery service in Mackay?
The cost of delivery services in Mackay varies depending on your business needs. With Uber Direct, you have control over how much you spend. Your rates may be higher or lower depending on your order type, speed of delivery (express, same-day, next-day, scheduled), integration type, market region and other factors.
- Does Uber Direct offer legal document delivery services in Mackay?
Yes. With Uber Direct, you can integrate legal document delivery services into your business in Mackay with ease. Add immediate and scheduled delivery options for customers to choose between, and have delivery people transport confidential documents safely to their destination.
¹Our delivery API lets companies ‘own’ the entire transactional experience, from how and where the order is placed to what the recipient or customer sees. It’s great for companies with a website and app, or those needing to fulfil multiple orders daily. See the full Terms for details.
²Packages sent using Uber Connect have specific monetary value limits and weight limits per vehicle type. Please see the Terms and Conditions for full details of the restrictions applicable for your location.
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