Uploading your documents
To drive using the Driver app, you are required to upload certain documents to get your account set up. Refer to the information below when uploading each document.
Required documents
- Driver licence
- Proof of identification
- Vehicle registration
- Driving record
- Background check
- Profile photo
Tips: uploading your documents
Make sure all required details are clearly visible
Ensure your document contains all required details before uploading. The entire document should be clearly visible.
Upload your driver licence first
This will speed up the approval process when we need to cross-check your licence with other documents.
Upload one image or PDF at a time
You can go here to get more information about uploading your documents through the Driver app.
Original documents only
We do not accept photocopied documents, so please make sure you only upload original documents.
It may take up to 2 hours for your documents to be reviewed and verified.
Specifications per document
Scroll left and right to see what’s needed for specific documents.
Driver's licence (front)
All driver-partners in Australia must hold a valid, unrestricted driver's licence issued by the state in which they use the Uber Driver app. You must have held an Australian driver’s licence for at least 12 months.
The front of your driver's licence must clearly show:
- Your full name
- Your photo
- Date of birth (must be over 21 years of age)
- Licence number
- Expiry date (in the future)
- Licence class as unrestricted (provisional and learners’ licences are not accepted)
- Your address
Proof of identification
To drive using the Uber app, we will need a copy of your passport or birth certificate.
The image of your passport must clearly show your:
Legal given names (first name and any middle names) Surname Birth country Birth city Gender Date of birth Note: The example provided is of an Australian passport only. Generally, most nationality passports will be able to be used.
Profile photo
All driver-partners must have an approved profile picture on their partner account. The profile photo must meet the following requirements:
- No hats or sunglasses (regular glasses and religious garments are accepted)
- Cannot use driver's licence photo
- Full face and top of shoulders
- Good lighting
- Not blurry
- Only one person in the picture
- Face is centred in the frame
Ancillary certificate and X-condition
As part of the ridesharing regulations in Tasmania, all UberX driver-partners are required to hold an ancillary certificate and be issued an appropriate X-condition.
How can you get an ancillary certificate?
The good news is that we have been working closely with the Department of State Growth to ensure this process is as streamlined as possible for driver-partners.
As part of the ridesharing regulations in Tasmania, you are required to hold an ancillary certificate and be issued an appropriate X-condition. To apply, visit a Service Tasmania centre and be sure to take all required documents with you.
Do you already have an ancillary certificate?
Existing ancillary certificate holders will still need an application submitted to the Department of State Growth so that they can be issued the X-condition necessary for ridesharing in Tasmania.
If you already have an ancillary certificate, continue through the sign-up process and you'll be able to include the details of your current ancillary certificate in the application form.
Working with Children Check
All driver-partners in Tasmania are required by the Registrar of Motor Vehicles to hold a Working with Vulnerable People (Children) registration in order to obtain an Ancillary Certificate. This registration is a requirement to hold an Ancillary Certificate in Tasmania.
I'm already registered with a:
- 'Employment' or 'Employment/Volunteer' class of registration
Take a photo of your card and upload it to your profile at partners.uber.com.
- 'Volunteer' class of registration
You will need to upgrade it online by heading here. Once you've upgraded your check, upload a copy of the receipt to your profile at partners.uber.com and we can progress your application.
Required documents
You can upload and maintain the documents on your profile at partners.uber.com.
- NSW driving record
All driver-partners are required to send us a copy of their NSW driving record.
This can be obtained online at the Roads and Maritime Service (RMS) website or in person at the nearest Service NSW Office.
- Vehicle insurance
All UberX driver-partners in NSW are required to show proof of third party property damage or comprehensive vehicle insurance information for each vehicle on their profile.
The provided insurance certificate of currency must clearly show:
Your name as either the policyholder or a listed driver Your vehicle's registration Your vehicle make (e.g. Toyota) Your vehicle model (e.g. Camry) Your vehicle year (e.g. 2016) A valid expiry date (e.g. 1 October 2017) Note: Your insurance document may look different than the example, however the information listed above will still need to be visible. If the information is across multiple pages, please upload a PDF copy.
- Passenger Transport Licence Code application
The NSW Government requires all rideshare drivers to apply for a Passenger Transport Licence Code (PTLC) to be added to their driver’s licence.
- Vehicle inspection
As part of the sign-up process, driver-partners are required to pass a criminal background check through National Crime Check (NCC). This can be done online and is usually processed within 14 days. Click here for more information.
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