Need a taxi cab in Mackay?
Although you can’t request Mackay taxi cabs with the Uber app, you can request an UberX trip, a different option for an affordable ride near you. Enjoy unique features like on-demand requests 24/7 for last-minute trips, reserve your rides up to 90 days ahead and see upfront prices when you use the Uber app. Your ride is a few taps away.
Request a ride with 13-UBER (13 82 37) – no app needed!
Don’t forget you can now ride with Uber without using the app. Simply call 13-UBER to book a trip on demand or prebook up to 90 days in advance.
The convenient alternative to Mackay, Queensland taxis
Welcome to the ride option that’s ready when you are. You can request a ride when you need to travel near or far in Mackay. You’ll also enjoy 24/7 requesting, helpful in-app safety features, and upfront pricing to budget ahead for your trip. Try this day-or-night ride option to head to your destination.
24/7 requesting
Request a ride with UberX to Mount Pleasant Shopping Centre and elsewhere to connect with a driver near you – early in the morning, late at night and every time in between.
Helpful safety features
Uber prioritises safety for every rider in Mackay. In a few steps, you can access customer support and share trip details with loved ones. View driver profiles, too, to see ratings and more to get to know your driver before the trip begins.
Upfront pricing
Get an estimated price at the beginning of each trip. Note: the price may be adjusted at the end of the trip. Learn more about upfront pricing.
Get the Uber app to request a ride
Looking for taxis? Try these ride options instead.
Many types of rides are available in Australia. To see what ride options you can request specifically in Mackay, open the Uber app and enter your pick-up and drop-off locations.
Room for 4
Vehicles for up to 4 riders
Room for 7
Vehicles for up to 7 riders
UberX prices
View the average rate for Uber trips in Mackay to budget ahead of your next ride with Uber.
Nearby ride services
Airport & Transport Transfers
Mackay is served by Mackay Airport (MKY), offering domestic flights. For those traveling by train, the Mackay railway station provides connections to various destinations. Travelers can request a ride with the Uber app for transfers to and from these airports and stations.
Late-night in Mackay
Mackay’s nightlife offers a variety of bars and venues for late-night entertainment. Popular spots with Uber riders include The Dispensary and MOJO Rooftop Bar. The Uber app is available 24/7 for on-demand rides, making it easy to explore the city’s nightlife.*
Sightseeing
Exploring Mackay’s neighborhoods and districts offers a glimpse into the local culture and lifestyle. The Uber app is available for on-demand rides, providing convenient trips while traveling around Mackay.
Frequently asked questions
- How do I request a cab in Mackay with the Uber app?
While you can’t currently request a cab using Uber in Mackay, you can request an UberX trip directly from the Uber app. To get started, open the Uber app, enter your pick-up and drop-off locations, then select UberX from the list of ride options. You’ll be matched with a driver to assist you with your trip.
- Can I tip my driver in Mackay like I do with taxis?
Yes. You can use the Uber app to provide a tip, and giving cash directly to your driver is also an option (100% of your in-app tip goes directly to the driver).
- Is it safe to request a ride with Uber in Mackay?
Safety is a top priority for every ride with Uber. You can access in-app safety features to help you stay protected from pick-up to drop-off. Share trip details with contacts, access the emergency assistance button to call local authorities, and explore more safety features, all from the Uber app.
- How many passengers can ride in a taxi compared with UberX in Mackay?
With the Uber app, you can explore ride options that have rider limits ranging between 4 and 7 people. The passenger limit for a taxi in your area varies by vehicle and jurisdiction.
- Can I change my trip after requesting a ride in Mackay using the Uber app?
Yes, you can change your trip details after requesting a ride in Mackay with Uber.
- Can I request a wheelchair-accessible taxi near me?
While you can’t request a wheelchair-accessible taxi, you can check the Uber app for Uber Assist in Mackay. With Uber Assist, you can request for certified drivers to give special assistance to riders who may need extra help.
- What do I do if I forget an item on a ride with Uber?
You can use the Uber app to contact the driver regarding the lost item. To get started, go to the Account section of the app. Choose Trips, then select the trip on which you forgot the item. Next, select Find Lost Item and follow the in-app instructions.
- What is the difference between requesting a ride in Mackay using the Uber app and contacting a taxi company directly?
With the Uber app, you can request a ride 24/7 to connect with a driver, enjoy upfront prices, and access in-app safety features to help you stay protected while you ride.
*Data sourced from top Uber ride destinations in the bar and venues categories between December 2024 - November 2025
