Senior Digital Merchandising Manager - Grocery & Retail

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About Our Team

Our Grocery & Retail business at Uber is a high-growth, fast-moving startup with the backing of Uber’s global reach and innovation. Imagine owning everything that isn’t restaurant food—groceries, essentials, alcohol, pharmaceuticals, and beyond. We’re already making waves with over $10b AUD in annual turnover and a stunning 40%+ growth year-over-year. And guess what? This is just the beginning! If you’re passionate about redefining how people shop and consume, we want you to be a part of this exciting journey.

About The Role

We are looking for a Digital Merchandising Manager who is driven by creativity, strategy, and an unmatched passion for retail innovation. In this role, you’ll be at the heart of delivering a world-class shopping experience for Uber Eats users. Your mission? To craft irresistible consumer journeys that inspire and delight, while driving category growth for our Grocery & Retail business.

As the Senior Digital Merchandising Manager, you will oversee and execute merchandising strategies, managing everything from seasonal campaigns to category management. You’ll work with diverse teams across marketing, operations, and analytics to elevate our merchandising standards, ensuring an optimized shopping experience for millions of users.

What You’ll Do

• Own & Optimize Local Content: Curate stunning collections, manage aisles, and build dynamic landing pages and storefronts that captivate and convert. Your vision will shape what’s featured in your market, giving users a personalized shopping experience.

• Lead High-Impact Campaigns: Oversee the end-to-end execution of merchandising campaigns, ensuring they align with global strategies, trends, and seasonal demands. Own the calendar for your categories and ensure that every campaign is executed flawlessly.

• Craft the Consumer Story: Use data, feedback, and trends to create a compelling narrative for our consumers. Your insights will shape strategies, influence stakeholders, and drive growth by enhancing the customer journey at every touchpoint.

• Master Category Management: From product assortment to catalog optimization, you’ll work with cross-functional teams to refine offerings based on performance data and customer demand. You’ll drive innovation in our product range, keeping us ahead of the competition.

• Data-Driven Innovation: Leverage data and industry analysis to continuously improve merchandising strategies, optimize conversion rates, and enhance ROI. Your sharp analytical skills will inform every decision you make.

• Spot Opportunities & Drive Change: Identify new product features, marketing partnerships, and operational improvements. You’ll work with global teams to prioritize and deliver on these opportunities, influencing both local and global initiatives.

What You’ll Need

• Education & Experience: Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus). With 5+ years of hands-on experience in merchandising, e-commerce, or category management, particularly with global campaigns.

• Analytical Prowess: You thrive on data and use it to make decisions that drive engagement, conversion, and growth. Experience with performance metrics is key.

• Communication & Collaboration: You’re a master communicator who can inspire and collaborate with cross-functional teams. You bring people together to achieve big goals in a fast-paced environment.

• Exceptional Project Management: You can juggle multiple initiatives, meet tight deadlines, and ensure every project is delivered with precision.

• Innovation at Your Core: You’re always thinking outside the box, pushing boundaries to create better consumer experiences and drive results.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.