Supplier FAQs
- Where do I send invoices?
Please submit your invoices through the uSupplier portal. View our uSupplier FAQ here.
- How do I track my payment status?
To view your invoice's status, please visit https://usuppliers.uber.com/
- I don’t have a purchase order from Uber. Can I start providing goods or services as requested by my Uber business contact?
No. A PO is required to provide goods or services to Uber and will include all of the information required for you to invoice. Any invoices without a PO will not be accepted. If you do not have an Uber PO, please reach out to your Uber business contact.
- The purchase order does not include line for shipping, handling, or miscellaneous costs. Will my Invoice be paid?
Our purchase orders do not include shipping, handling, or tax information. The PO amount is solely for the good or service provided, but your invoice will be paid inclusive of these additional costs.
- What are Uber's standard payment terms?
Our default standard payment terms are Net 60. Please submit invoices on time to avoid rush payment requests.
- How do I update my business name, banking information, or email address?
For any updates to your supplier information, please refer to the Supplier Self Maintenance section of the Usupplier Playbook
- I have another issue not addressed here, who can I contact?
For any other invoice or payment related questions, please email your regional Accounts Payable Inquiries email address:
- AP Inquiries North America - ap-inquiries-na@uber.com
- AP Inquiries EMEA - ap-inquiries-emea@uber.com
- AP Inquiries APAC - ap-inquiries-apac@uber.com
- AP Inquiries India -ap-inquiries-in@uber.com
- AP Inquiries LatAm - ap-inquiries-latam@uber.com
- AP Inquiries Brazil - ap-inquiries-br@uber.com
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