How to spot phishing scams

Anytime you put your information online, there’s a risk of scams and bad actors looking to take advantage of it. Scammers can target merchants while pretending to be Uber Eats in an attempt to get sensitive information like your banking details.

Uber Eats will never call, text, or email you to request your password, verification code or banking details. Please be cautious of anybody contacting you for this information.

If you receive a visit, phone call, text or email directly asking for sensitive information like your password, verification code or banking details, promptly end the call and contact Uber to follow up on the authenticity of the interaction.

It’s always best to be cautious if something seems suspicious. When in doubt, you can contact our team directly via Uber Help.

To help keep your account secure, we recommend creating a password unique to Uber Eats that you don’t use for any other account. Do not add someone else’s credit or debit card to your account.

Never share your login information, even if you are asked for it.

Before entering sensitive information such as your Uber Eats password on any website, check that the URL in your address bar shows either https://auth.uber.com or https://login.uber.com.

Please also check that you are on the correct Uber Eats websites, such as https://merchants.ubereats.com, https://help.uber.com, https://ubereats.com and https://uber.com.

Make a habit to check the sender address before reading or clicking through an email to ensure that it is from @uber.com. You will usually receive emails from restaurants.anz@uber.com and noreply@uber.com.