As we learn to live in the new normal, Uber wants to help you navigate through this new life. We want to make your life a little bit easier. Uber is launching a new product, Uber Connect, to make it easier than ever to send packages, items, and goods to others.

Uber Connect allows users to send packages to others. It’s an affordable same-day contactless delivery solution.

Whether it’s a care package for a loved one, a gift for a friend’s birthday, an item you sold online or an important business document, you can send it by requesting “Uber Connect” through the Uber app. Now you can have the kids create a work of art for Grandma and get it over to her house before dinner.

Matthew Price, General Manager of Uber Canada, said Uber Connect was designed to make it easier for people to deliver things to others and stay connected.

“During this challenging time for Canadians we wanted to create an affordable and quick way for people to send items to each other. This feature minimises the need to travel, while helping people stay connected. We know Canadians want to help each other out and have seen a tremendous sense of community rise up in the recent weeks. By focusing on helping to safely move people and the delivery of items, we want to participate in the collective effort to tame the new normal”.

How it works:
Uber Connect is now available in Vancouver, Calgary, Edmonton, Toronto, Ottawa and Montreal.

  • Package the items in a sealed box or bag, wiping down surfaces with disinfectant. 
  • Tell your driver ‘Where to?’ in your Uber app.
  • Choose Uber Connect as the ride (you may have to swipe up for the option).
  • Follow the notifications: You’ll get notifications providing instructions on how to help ensure a smooth pickup and when your driver is arriving, just like a trip with UberX. As you see the car approach in the app, you should head outside and load your item into the car’s trunk. 
  • Share the trip status with up to 5 people in your contact list. Unless it’s a surprise gift, one of these should be the recipient so they can easily monitor the delivery’s progress. 

Uber Connect is one way for Canadians to move what matters most. As part of Uber’s commitment to Moving What Matters in Canada, Uber has pledged over $6m in free rides, meals, and food deliveries for Canada—providing those to healthcare workers, seniors, and people in need. Starting with organizations like Breakfast Club of Canada, AdvantAGE, CBI Health, BC Women’s and Children’s Hospitals, and Montreal’s Children’s Hospital, it’s our small way of helping during this challenging time.