Ostrava, we are here to help you move around the city

1. Download the Uber app from App Store or Google Play
2. Register your account and choose your prefered  payment method
3. Enter your destination
4. Request your ride and follow the driver’s arrival in real time. In case you have comments about your pick-up, you can contact the driver directly in the Uber app.  
5. Don’t forget to wear a face mask while riding with Uber
6. You are set to go! Sit back and relax. Don’t forget to rate your driver after the trip.

In Ostrava, you can request affordable everyday rides with UberX. All UberX partner drivers are licensed professionals, with mid-range vehicles in a variety of colors and styles.

Tariffs for UberX rides are transparently shown in the app upon requesting a ride. All payments, with a card or cash, are processed through the Uber app.

Base fare: 20 CZK

Per km: 23 CZK

Minimum fare: 90 CZK

Cancellation fee: 90 CZK

For instance:  A trip from Masaryk square to Forum Nova Karolina will cost 90 CZK.*

*In case of high demand additional fees might apply. You will always see this in the Uber app before ordering the ride.

You can see the exact trip price before requesting your ride and choose your preferred payment method  - cash or card.

We are doing everything we can to make you feel safe on your rides. Our technology helps put peace of mind at your fingertips. You can just tap a button for emergency assistance if anything goes wrong. Or try sharing the trip details with your loved ones, so they know exactly where you are.

Please visit the Help section in your Uber app or go to help.uber.com. Describe the situation and our support team will contact you shortly.