Requesters may not send the following items:
- Food or other edible products that have passed their “Used By” or “Best Before” date
- Recreational drugs or illicit substances
- Cannabidiol (CBD) (except CBD products that are otherwise explicitly permitted to be sold and delivered under applicable laws); any form of marijuana or paraphernalia; other herbal controlled substances
- Illegal or controlled edible products (e.g. horse meat, shark fin)
- Binge drinking, smoking, or drug-related paraphernalia and tools (e.g. funnels or snorkels designed for alcohol, rolling papers)
- Pornography
- Stolen or counterfeit goods
- Goods made with asbestos or lead
- Pathological samples and other bio-hazardous bodily substances (e.g. blood samples)
- People or animals including Endangered Species or parts thereof; regulated plants (e.g. noxious weeds, plants, prohibited seeds)
- Money; gift cards; lottery tickets; coins; travellers cheques; securities of any kind payable to bearer; platinum, gold or silver, manufactured or otherwise; jewels; other articles of high intrinsic value; or precious stones (all valuable natural mineral stone, silica or substances extracted from the group, whether in its natural state or refined, processed, set or treated); monetary donations
- Weapons and knives
- Bladed Articles and Bladed Items (e.g. axes, scissors, tools with a blade, or any other object that is sharply pointed that is made or adapted for use for causing injury to a person) as defined in the Offensive Weapons Act 2019 and any other applicable laws;
- Firearms (e.g. handguns, fireworks, rifles, or any item from which a shot bullet or other projectile can be discharged)
- Explosives, including, fireworks, ammunitions, christmas cracker snaps, flares, fuses and their parts
- Automative battery and industrial batteries
- Other batteries that are not incorporated into appliances. These are batteries that contain more than 0.0005% of mercury by weight, a portable battery that contains more than 0.002% of cadmium by weight, and any other battery that is prohibited under any applicable laws and regulations
- Lithium ion batteries and lithium metal batteries not connected to an electronic device
- Aerosol paints and similar items containing hazardous chemicals (including, but not limited to, paint thinners, varnish, paint removers)
- Items containing hazardous chemicals and corrosive substances which includes any product which contains a substance listed in the first column Schedule 1 in a concentration higher than the limit set out for that substance in the second column of Schedule 1 of the Offensive Weapons Act 2019 (UK)
- Any items that are classified as dangerous goods by UN (including, but not limited to, gases, flammable liquid) by air, sea, road, rail or inland waterway by European agreements, directives and regulations, and parallel legislation in the UK
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