Earn on your own schedule

Uber Comfort now available in selected cities across the UK

2 November 2020 / United Kingdom

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Uber Comfort is now live and ready to drive
Uber Comfort was designed as a response to the needs and wants of those willing to pay more to enjoy extra comfort and special features. This new ride option enables drivers to offer riders an enhanced on-trip experience and is a way to increase their earnings, if and when drivers choose to do so.
About Uber Comfort

					
				
Higher earnings available for drivers
Uber Comfort trips are priced higher than the equivalent UberX trip.

Please note: If you’d like to opt-out of Uber Comfort, you can do so in the Driving Preferences section of your app.

					
				
Higher quality for riders
Uber Comfort offers riders newer, mid-sized vehicles with ample legroom.

					
				
Set service preferences
Riders can now choose from five temperature presets, and specify in advance whether they prefer to chat or not, directly from the app.

					
				
Stress-free pickup
Riders can get a little extra time to get to the car – up to 12 minutes in London and 10 in other cities – before their ride is canceled. Similarly to UberX, the first 2 minutes are free of charge, after which the 30p per-minute charge will kick in. You will be compensated if the rider keeps you waiting until the extended wait time ends, and if they still haven’t arrived by then, the trip will automatically cancel and you will be paid a full cancellation fee. This means your riders can start their journey off as stress-free as possible, while compensating you for the wait.
Eligibility criteria
In order to start offering Uber Comfort trips, you need to meet all required eligibility criteria:
You drive a mid-sized vehicle manufactured for up to 7 years, and your car’s make and model is on the list of Comfort-approved vehicles below. This policy will be implemented on a rolling basis, for eg, your vehicle would need to be manufactured in 2018 or later starting 1 Jan 2025 and so on.
To find out if your vehicle is eligible, click here. Please note, all vehicles eligible for Exec are also eligible for Comfort.
Once you meet all the criteria, you will be automatically enrolled.  If your vehicle model does not appear on our eligible vehicle list, but meets the stated criteria for Comfort, fill out this form. In case we decide to add the vehicle model to the eligible vehicle list, it would appear on the list within 4 weeks.
Comfort availability
We are initially rolling out Comfort in selected cities. Currently, riders can request Uber Comfort trips in Bath, Birmingham, Brighton, Bristol, Leeds, London, Manchester, and Nottingham.