Your guide to update your tax profile and download invoices

Due to government regulations, we require you to correctly fill in your tax profile. To update your tax profile, please follow the steps below.

Before filling in your tax profile, please indicate whether you run a business as an individual or an entity. 

Choose “entity” when you run a business via a company (for instance, a limited liability company, a corporation, a partnership, a trust, or a foundation). This is the case even if you are the sole owner of the company.

Choose “individual” when you run a business on your own (for instance, as a private entrepreneur / a sole trader) without a company. 

The information we require from an individual and an entity is slightly different. It is important that you indicate the right legal form of your business (an “individual” or an “entity”).

If your VAT registration number does not match the name listed in the public records, an error message will appear. 

If you have any questions please open the FAQ section in the Invoice Settings page or contact support via email or WhatsApp (+448081785518). 

In order to download invoices, you first need to correctly fill in all of the requested information in your tax profile. Please note that you will not be able to download an invoice if your tax profile is incomplete. Once your tax profile is complete, please follow the steps below to download invoices.