Chennai, Your uberPOOL is arriving now!

Vanakkam Chennai!

Celebrating cities is at the core of what we do at Uber and it has been an immense pleasure serving the city of Chennai for the past 30 months.

Each and every day this wonderful city and its people have shown us that the spirit of Chennai is expressed in the best possible way when its people come together and today as we are all set to launch uberPOOL, our carpooling service in Chennai, we are super proud to play a key role in making our beloved city a better place to live in!

Selecting the uberPOOL option connects you real-time with 1-2 passengers heading in the same direction, adds only a few minutes to your trip, and you both save big. Shared rides are up to 50% cheaper than traveling solo on uberGO and no matter where you’re headed – it will get you there for way, way less!

WHEN: The POOL option is available only between 7AM – 11PM, 7 days a week

WHERE: POOL trips can be requested from and to most parts of North, Central & West Chennai and some parts of East Chennai. Check out our uberPOOL coverage area map:

WHO: You can book a maximum of 2 seats per pick up

COST: The upfront fare you’re shown at request is guaranteed whether you’re matched or not – no surprises! Here are a few sample fares during commuting hours:

SAFETY: Uber’s product safety features will be on before, during and after the ride–such as the ability to see your driver’s details in advance, GPS tracking, share my journey and the HELP button in case of an emergency.

Remember, entering your destination is required for every uberGO trip. Don’t forget to update your Uber app on your phone!

Riders are connected with only verified drivers. Wrong driver and/or car would be considered zero tolerance cases and could lead to immediate suspension of the account

This works like our other Uber options, with a few differences that help make it a cheaper option:

Currently, carpooling is available only in most parts of North, Central & West Chennai and some parts of East Chennai from 7AM-11PM. Once you’ve been matched with a co-rider, you’ll receive a notification with that rider’s name and who’s being picked up first. To ensure there’s room for everyone, right now we can only have two riders per pickup, and no pets (except service animals, of course).

_{BACK TO TOP}

Right now, for a limited time, all shared trips for riders in Chennai are 15%-50% lesser than solo-travel option uberGO trips. You will see the pricing upfront before requesting and that’s all you’ll need to pay. Pretty good deal, right?

_{BACK TO TOP}

If there is no rider near you with a similar route, you’ll get a solo ride, just like taking uberGO. And, discounted pricing will still apply.

_{BACK TO TOP}

Feel free to bring a friend! To make sure there’s enough room for everyone, right now we can only allow 2 riders per pickup.

_{BACK TO TOP}

Co-riders are matched according to similar pickup locations and destinations. As always, we’re always aiming to take you on the most efficient route based on your request. Once you start your shared trip, you can’t ask the driver to cancel on the other rider.

_{BACK TO TOP}

You’ll share one of the vehicles that’s otherwise available on uberGO and uberX.

_{BACK TO TOP}

We match riders in a way that does not significantly increase total trip time. If there is no rider near you with a similar route, you’ll get a solo ride, just like taking uberGO.

_{BACK TO TOP}

Please be prepared to meet your driver as soon as the car arrives. As a courtesy to your co-rider, your driver will only wait 2 minutes.

_{BACK TO TOP}

We map the route to be the most efficient possible. That means that sometimes you will be picked up first and dropped off second, but your total trip time will be minimized.

_{BACK TO TOP}

Yes, you can. Taking a shared ride is one of the most cost-efficient ways to go to the airport. But remember there will need to be room for another person and their belongings in the car.

_{BACK TO TOP}

Cancelations impact both your co-rider and your driver, so please try to avoid them. If you must cancel, you will be charged ₹60, as with uberGO cancelations. For the best experience on a carpool ride for both you and your co-rider, your driver will wait only 2 minutes. Request only when you’re ready to leave to avoid paying a no-show fee of ₹60

_{BACK TO TOP}

Because we use your pickup location and destination when matching you with another rider, you cannot change either once you’ve requested the trip.

_{BACK TO TOP}

Go to help.uber.com and write to us there. We’ll be happy to help!

_{BACK TO TOP}