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Introducing Uber Pet — A ride for all paws 

14 September 2024 / India

Uber Pet is a pet-friendly ride option for riders looking to be matched with driver-partners who are comfortable transporting pets in their vehicles. Uber Pet service will allow you to bring your pet (either 1 dog or 1 cat) with you on your Uber rides.

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Rider Do’s

  • To help ensure a smooth ride for everyone, please consider having your pet travel in a carrier or with a harness/leash
  • Bringing along a pet pad or blanket can also help keep the vehicle clean
  • Ensure pet’s nails are trimmed to avoid any damage to the car seats
  • We appreciate your help in keeping your pet calm and well-behaved, as it helps make the ride pleasant for both the driver and other passengers

Rider Don’ts

  • To ensure a comfortable experience for everyone, we recommend not bringing pets that might be overly aggressive
  • It’s best to avoid feeding your pet inside the moving vehicle
    • Driver Discretion: Drivers may cancel a ride if they feel uncomfortable with a rider's pet. However, they have to proactively opt out from the service, in case they don't want to serve. Their access will be removed in case of 3 consecutive cancellations
    • Allowed Pet: Only 1 dog or cat is permitted during the ride; certain dog breeds may be excluded
    • Pet-Related Incidents (Vehicle Damage): Any damage to the vehicle, driver or cleaning fees incurred due to pet waste, should be settled between driver & rider. Uber will not be responsible for these incidents
    • Pet Carrying Legal Requirements (Mandatory) :
      • Any dog or cat shall be put in a cage and the cage containing the dogs or cats shall not be put on the roof of the vehicle but shall be put inside the vehicle preferably near the end of the vehicle
      • At least one attendant shall be present at all times during transit who shall ensure that proper transit conditions are observed
      • A valid health certificate by a qualified veterinary surgeon should be available with the rider
    • Insurance Disclaimer: Pet is not covered by insurance in case of accidents.
  • 1. Pitbull Terrier

    2. Tosa Inu

    3. American Staffordshire Terrier

    4. Fila Brasileiro

    5. Dogo Argentino

    6. American Bulldog

    7. Boesboel

    8. Kangal

    9. Central Asian Shepherd Dog

    10. Caucasian Shepherd Dog

    11. South Russian Shepherd Dog

    12. Tornjak, Sarplaninac

    13. Japanese Tosa and Akita

    14. Mastiffs

    15. Rottweiler

    16. Terriers

    17. Rhodesian Ridgeback

    18. Wolf Dogs

    19. Canario

    20. Akbash

    21. Moscow Guard

    22. Cane Corso

    23. Bandog

    1. How many Pets can I bring?

    You can bring one pet (eligible dog or a cat) on an UberPet trip.

    1. What type of Pet can I bring on an Uber Pet trip?

    You may bring one animal such as a dog or a cat. Please note, certain dog breeds may be excluded.  Any additional Pet you bring are within the individual driver-partner's discretion.

    1. Does it cost extra to take Uber Pet service?

    Since you'll be bringing along a pet, Uber Pet trips will cost more than other vehicle options, with which the driver will be compensated for additional service.

    1. Pet Carrying Legal Requirements (Mandatory):
    • Any dog or cat shall be put in a cage and the cage containing the dogs or cats shall not be put on the roof of the vehicle but shall be put inside the vehicle, preferably, near the end of the vehicle
    • At least one attendant shall be present at all times during transit who shall ensure that proper transit conditions are observed
    • A valid health certificate by a qualified veterinary surgeon should be available with the rider
    1. Rider Ban from Uber Pet service in case of 3 incidents related to any of the following event: 
    • Driver’s vehicle damaged by pet
    • Pet animal being aggressive (hissing, barking, growling)
    • Driver bitten/scratched by Pet
    • Distraction while driving caused by pet
    • Driver complaining about health issues of pets or allergies with the pets

Posted by Namrata Tibrewal

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