Leverage Uber for Business

Activating your Uber for Business profile

4 February 2019 / India

Getting set-up is easy
Few quick tips before you begin, that can ease the process for you
Have the Uber app installed on your mobile device. Are you a new rider? – First create a personal profile on your Uber app (with phone no. & email address) before you start the activation process
Your personal Uber profile must have email address updated (Check the FAQ section)
For a smoother set-up, complete the linking process from your mobile device rather than desktop
Let’s begin
Check for your inbox for the Uber for Business invite 
Click here to request a re-send of the invite
If you are activating in app, follow the below steps
Step 1
Open the email invite sent in your work inbox & click on ‘Get Started‘
Step 2
Click on ‘Join the account‘
Step 3
Check if activation has been successful or not. Open your Uber app menu, go to ‘Payment‘, scroll down to the ‘Rider Profiles‘ section & you will be able to see your business & personal profile
Step 4
Launch the app to ride. Select your Company’s Uber for Business account before you confirm your ride.

If you are activating through a web-sign in, follow the below steps

Step-1

Click “get started”. This is a unique invite link & will only work for you. Please do not forward your invite or use your colleague’s invite link

Step-2

Already have a personal rider Uber account? Click on “YES, SIGN IN”

New rider? Click on ”No, create a new Uber account”

Step-3

Sign in using your personal rider profile details - email or mobile number
(Pro tip: For an easier set up - plug in your email address)

Step-4

Enter your Uber rider account password.
Forgot password? Hit the “Forgot password” button on the bottom left side of the screen

Step-5

Voila! Your account is activated!

How to check if your account is activated

Open your Uber app menu,
Go to Payment,
Scroll down to the 'Rider Profiles' you will see your Business profile as well as your Personal profile.

How to add a payment method

Depending upon the programme & policy set by your company, you may be asked to add an alternate method of payment on your Business profile

Open the Uber app
Go to the Menu bar (top left)
Go to 'Payments' section
Scroll down to the 'Rider profiles' section
Tap on your Company’s Uber for Business profile
Select/add your payment method for your business profile

Common activation related FAQs

I forgot my password
1. Click on this link to reset your password.
  
  For further queries visit our help centre
  
  Still need help? Drop your number here to request a call back
Facing OTP issues/ Did not receive an OTP
- Click here to know more
How to update email id/phone number/name/password on your personal profile
1. Select “Settings” in the main app menu
  
  Tap the bar that displays your profile information
  
  Tap the information you want to change.
  
  Make your updates and click save.
New device/handset needing verification
- Write in to business-support@uber.com & request for help with verifying your new device
Check if my account has been linked to my company’s Uber account
1. Select “Settings” in the main app menu
  
  Go to Payment and scroll down to the “Rider Profiles” section
I am asked to add another payment method
1. Depending upon the programme & policy set by your company, you may be asked to add an alternate method of payment on your Business profile
  
  Open your Uber app >> Menu bar >> Payment >> Scroll down to ‘Rider profile’ >> Tap on your company’s Uber for Business profile >> Add/update your payment method
Toggle between business and personal profile
When you request an Uber, switch profiles by tapping “Personal” or “Business.” You can also switch during a trip by swiping up on the app’s screen.

Wondering if you can toggle profiles in between your trip? Yes you can!