From 22 February to 25 February 2023, Cape Town is expected to be busier than usual with a series of events to celebrate alternative e-mobility and renewable energy solutions. Here are some ways to help ensure a 5-Star experience, including details on how to get picked up at 2023 Cape Town E-Prix.
Getting to and from the event venue
If you’re heading to and from the event venue, event organizers have designated pickup and dropoff zones. It’s recommended to look for signs in the area and directions in the Uber App to guide you to and from the designated zone at the venue.
For Dropoffs: When you’re ready to head to the event, a ride is just a few taps away. Simply enter the name of the venue you’re going to as your destination and your driver will take you to the dropoff area.
For Pickups: When you’re ready to leave, exit the venue and open the Uber App to request your pickup from the venue’s assigned zone. In-app wayfinding directions and signs can help guide you on the walk. You can contact your driver to confirm their location at the pickup zone, making it easier to identify your vehicle and be on your way.
Know before you go
- Wait times: It is anticipated that thousands of visitors will be looking for rides from the venues on event days, so you should expect higher than normal wait times after the event ends.
- Multiple ways to ride: Whether you’re looking for shorter wait times or more legroom, consider all ride options when leaving the event.
Safety reminders
- Check your ride, every time: It’s always recommended to confirm the vehicle make and model, the driver’s name and photo, and the license plate before boarding. If the information doesn’t match up, do not get into the car. Go to a safe place and wait for the right car to arrive, or cancel the ride and report it to us. In an emergency, or if you feel threatened, contact law enforcement immediately or use the in-app emergency button.
- Share Your Trip: As a rider, you can share your location and trip status with friends and family, all right from the App.
- Left something behind? If you lost an item on a trip:
- Go to Your trips > Find lost item > Contact driver about a lost item.
- If it’s been over 24 hours since your trip ended and you’re still unable to connect with your driver, or if you’ve lost your phone and are unable to sign in to the app, contact us via web form on the Uber website.
All information provided herein was, to the best of Uber’s knowledge, correct and complete as at the time of sharing and may not be applicable in your country, region or city. Uber will not be held liable for any incomplete or incorrect information. Uber reserves the right to amend, in whole or in part, at any time and without notice, any information provided herein.
Posted by Ghina Najdi
