Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated airport rideshare zones.

If you can’t find your driver, contact them through the app.

Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.

The cost of an Uber trip from CVG Airport depends on factors that include the type of ride you request, the estimated length and duration of the trip, tolls, and current demand for rides.

You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.

The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.*

You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee if a driver has already been confirmed. In order to cancel, go to your rides in the Activity section of the Uber app.

By law, small children are required to be in a car seat. Get more information about our safety policies.

Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.