Senior Account Manager, Uber for Business

#Greatmindsdontthinkalike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team

Uber for business in Taiwan is rapidly expanding, and positioned as the next star market to scale in the following years. We’ve been on a mission to create an Uber community within business organizations, leveraging our delightful Delivery and Mobility services to empower any organizations with the essence of Uber.

We #BuildWithHeart and #SeeTheForestAndTheTrees by continuing to think about the big picture while keeping the customer focus at the center of everything we do.

About the Role

The Uber for Business Team is looking for a sharp and highly motivated individual to join our team! We need creative thinkers and builders with previous sales experience who are passionate about commercial businesses. You’ll be on the frontlines introducing Uber to organizations while developing and executing strategies to meet both short and long term goals.

The Account Manager will play a pivotal role to build and execute the growth plans for the top-tier customers in the region. The ideal talent will excel in the collaborational excellence with cross functional teams, and be able to go deeper cultivating and growing new use cases, products, teams to fully extract the potential while consistently keeping up the retention.

Your Impact in Role

• Plan, Do, Act, and Execute through the growth plans of every designated account.
• Analyze the long-term path for the book of business, and breakdown into short-term strategies with solid and feasible executions.
• Understand the full upside of your book of business and the unlock needed to head toward; Conduct a series of sales processes to achieve the quotas, such as business reviews, account expansion, upselling / cross-selling, and building strong partnerships.
• Identify customer needs, understand the business drivers behind requests, and leverage the Uber for Business value proposition to achieve mutual goals.
• Wear multiple hats across Strategy & Planning (framing), Lead Generation (prospecting), Deal Negotiation (closing), Implementation (launching/ onboarding).
• Beyond the internal U4B team, collaborate cross-functionally externally with core Mobility and Delivery teams to drive resourcing to support customers’ success.
• Be the advocate of your book of business and drive positive testimonials from the ever-growing relationships and partnerships.

The Experience You'll Bring

• Minimum 6 years of B2B / B2B2C sales experience in an account management function
• Analytical skills and ability to extract trends and insights from customers data
• Ability to engage with multiple internal and external stakeholders independently
• Strong commercial acumen and negotiation skills with solid proactiveness

Preferred Qualifications

• Good with articulation, communication, presentation and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Experience with both B2B direct sales and B2B2C channel management
• Ability to use insights and data-driven decision making to drive the sales progression
• Developing sales strategies and market pitch to respond to a dynamic market landscape

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.