Sr. Program Manager, Tech

About the Role

As Senior Program Manager in the GSS AI & Data solutions team, you will play a crucial role in driving the successful execution of complex projects and programs from inception to delivery. The responsibilities encompass a wide range of activities, both strategic and operational, and require a blend of technical knowledge, leadership skills, and business understanding. You will lead complex, cross-functional tech programs with P&L ownership. Manage teams and drive successful delivery within budget and timeline constraints.

---- What You Will Do ----

1. Program Leadership: Defines program scope, OKRs, and KPIs. Ensures alignment with stakeholder objectives.
2. Cross-functional Collaboration: Lead and coordinate cross-functional teams across ops, engineering, product, sourcing, sales, marketing, and other relevant departments.
3. Team Management: Mentors, and develops program team members. Manages performance and fosters collaboration. Set clear expectations and provide feedback.
4. Financial Oversight: Owns program budget and P&L. Manages costs, forecasts revenue, and optimizes profitability.
5. Execution and Delivery: Drives program execution, ensuring timely delivery of high-quality results.
6. Risk Management: Identify and mitigate program risks and issues, ensuring timely escalation and resolution.
7. Continuous Improvement: Analyze program performance and implement optimizations to improve efficiency and outcomes.
8. Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews.

---- What You Will Need ----

1. Minimum 8 years of experience in program management or product management
2. Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in fast-changing business environments
3. Excellent written and verbal communication skills. Ability to influence and motivate people (with both technical and non-technical individuals) across a broad variety of job functions through your relationships
4. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and drive customer and product-focused decisions
5. Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action
6. Experience with process design and optimization, program management, customer support strategies, and quality assurance
7. Willing to explore and learn new technologies, hybrid processes

---- Preferred Qualifications ----

1. Worked at a high-paced, fast-growing work environment.
2. Hands-on experience with AI / ML projects
3. Experience with P&L management

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.