Teen account availability varies by city. Please read the frequently asked questions at the bottom of the page to learn more.
Teen accounts on Uber
Peace of mind for you, freedom for them
Get to know teen accounts
Teen accounts give your teenager the freedom to request their own rides, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pickup to dropoff.
Together, we can help them go anywhere they need.
Requests at their fingertips
With the power to request a ride anytime, your teen will always have a reliable way to find rides, go where they need to go, and get home to you.
Highly rated drivers on every ride
Your teen will always be matched with highly rated and experienced drivers. Before anyone can drive with Uber, they must undergo a thorough background check—and they’re rescreened every year.
Live trip tracking
Whenever your teen requests a ride, you can follow their location directly in the app and get status updates with live trip tracking. Teen trips are destination-locked, meaning that drivers can’t change the destination of the trip—only your teen can.
Live trip tracking
With Share My Trip automatically turned on, you’ll receive notifications every time your teen requests a ride. Once they’re on a trip, you’ll be able to follow their location directly in the app with live trip tracking. You’ll also get status updates so you can check that your teen has gotten where they need to go. Additionally, teen trips are destination-locked, which means drivers cannot change the destination of the trip—only your teen can.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. If your teen chooses to set it up, the Audio Recording feature will also be automatically turned on for every trip. In addition, they’ll always have access to our on-trip safety features, such as being able to call 110, contact Support, or report an issue through the app.
Always-on safety
These safety features are always on
Verify My Ride Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
Verify My Ride
Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to find out if they’re OK or need help.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to find out if they’re OK or need help.
This safety feature, if opted in to, is always on
Audio Recording Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.
Audio Recording
Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.When a rider and/or driver uses this feature, the audio recording will be stored and encrypted on their phone so that no one—not even the person who initiated the recording—can access it. Uber can only access it if the user opens an incident report with our Support team and includes the audio file. Unless this happens, Uber cannot access any of the content.
Learn how Audio Recording works
In an emergency, you or your teen can use the in-app Emergency Button to contact 911. You’ll both also have access to Uber’s Safety Incident Reporting Line while the trip is in progress.
After the trip, your teen can report a safety incident through the app either by selecting the trip in their trip history, tapping Help, then selecting Report Safety Issue, or by contacting Uber’s Safety Incident Reporting Line.
How to add a teen account
Follow these 3 steps to get your teen’s account set up:
- Tap Account > Family and teens to create a Family profile.
- Tap Invite family > Teen > Choose contact and select their name from your contacts. (They must be at least 14 years old.)
- Make sure your payment information is up to date before your teen requests their first ride.
After that, your teen will receive an invite by text and will need to complete a mandatory safety onboarding. Once they’re done, they’ll be ready for their first ride.
Frequently asked questions
- Where are teen accounts available?
Teen accounts are live in the following cities:**
- Guatemala City
- Quetzaltenango
- How do teens pay for rides?
Teens must use the default payment method attached to their guardian’s Family profile.
- Can guardians book rides for teens?
Guardians are not permitted to book trips on behalf of their teens. Teen account holders should use their own account to request trips for themselves directly to help ensure that they have access to additional safety features and benefits built into the Uber for teens’ experience.
- Can teens turn off the safety features?
The safety features for teen accounts on Uber are built into the experience and cannot be turned off, including live trip tracking, PIN verification, RideCheck, and Uber’s safety line. In addition, RideCheck will be adjusted to be more sensitive during teen trips. If the app detects something may have gone wrong, like a possible crash or an unexpected long stop, the teen and driver will receive a message to make sure they’re ok.
Audio Recording is the only feature that must be set up by teens. If your teen chooses to opt in to the Audio Recording feature, each of their trips will be automatically recorded (unless they later opt out by removing microphone permission for the app).
Drivers may still choose to record trip audio. If they do, the same privacy standards will apply. If a driver has Audio Recording set up, the app will notify your teen while their driver is on the way to pick them up. If they want to, your teen can cancel the ride and request a different one.
- How can I contact my teen’s driver?
While a teen is on a ride requested through a teen account, guardians will be able to contact their drivers directly through the app.
- What happens to my teen’s account when they turn 18?
When a teen turns 18, their teen account will be converted to a standard account, meaning they’ll have access to more products in the app.
Even after their account has converted, however, they’ll continue to be on your Family profile. And as long as they’re part of the family account, you’ll still be able to follow their ride in the app.
By creating a teen account with Uber, you attest that, as your teen’s guardian, you have legal authority to act on your child’s behalf, that your child is between the ages of 14 and 17, and that you have conferred with any other parent or legal guardian of your teen. Use of Uber for teens is further governed by these specific Terms of Use.
In the event that you need to place an emergency call on behalf of your teen, the dispatcher you’re connected with will see your location, not your teen’s.
**Teen accounts will generally be eligible for trips within the broader metropolitan area for each city. Please check the app to confirm whether your teen will be able to take their planned trip.
See more about how Uber is committed to helping ensure the safety of teens on our platform here.
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