The best of Uber’s data labeling, testing, and localization for your business
As we’ve scaled Uber to power more than 28 million trips across mobility and delivery every day, we have invested in innovation in product, platform, and artificial intelligence (AI) and machine learning (ML) . To enable these, we’ve created a world-class technology platform that is designed to meet our evolving requirements across data labeling, testing, and localization. We’re now making this available to you.
Uber’s Scaled Solutions helps you grow your business with our technology, tools, and platform supported by high-quality, nuanced analysts, testers, and independent data operators. Our tech program managers will be your strategic thought partners in supporting your dynamic and scaled requirements.
Introducing Uber Scaled Solutions
With over 8 years of expertise in managing large-scale data labeling operations, we offer 30+ advanced capabilities, including image and video annotation, text labeling, 3D point cloud processing, semantic segmentation, intent tagging, sentiment detection, document transcription, synthetic data generation, object tracking, and LiDAR annotation.
Our multilingual support spans 100+ languages, covering European, Asian, Middle Eastern, and Latin American dialects, ensuring comprehensive AI model training for diverse global applications.
Our solutions include:
Data annotation and labeling: Expert, precise annotation services for text, audio, images, video, and many more technologies
Product testing: Efficient product testing with flexible SLAs, diverse frameworks, 3,000+ test devices, all streamlined for an accelerated release cycle
Language and localization: World-class user experience for everyone, everywhere
Uber Scaled Solutions will be attending.
Built for scale
Over the last 8 years, we’ve built solutions that drive magical experiences across cities around the world, and we’re ready to extend that magic to your needs
Industry-leading solutions
The technology that powers Uber is available to you with the highest-quality standards and operational agility.
The platform for work
We create flexible earning opportunities through our platform and our desire is to have a positive impact on the communities we serve.
Industries that leverage Uber Scaled Solutions
Enterprises that work with Uber Scaled Solutions
Randon Santa, Program Lead
“Uber’s Global Scaled Solutions excel in managing work for autonomous vehicle data labeling. Their ability to adapt and scale according to the demands of each project, coupled with their commitment to effective communication and teamwork, ensures the delivery of high quality, good value, and efficient services.”
Amit Jain, CEO
“Human annotated data plays a pivotal role in the training of our models. Uber has been a valuable collaborator, contributing insights into the project design and leveraging their expertise to efficiently generate high-quality data. Uber’s scale, quality, and service were all valuable to us throughout the process.”
Brian McClendon, SVP
“Niantic is using machine learning and artificial intelligence to build a 3D map of the world, and that work requires an agile partner that can handle dynamic data annotation requirements. We chose Uber because of their operations and technology expertise, and we’ve been impressed with the results so far.”
Harishma Dayanidhi, Co-founder
“Access to real-time, hands-on workflows across diverse queues is key to us as we streamline our operations. Uber has been an excellent partner, brainstorming with us on the setup of these processes and applying its know-how to enhance efficiency. Uber’s customized tools and deep experience has been a game changer for us.”
Our offerings
(Click on the tags below for a topic most relevant to your needs)
Data labeling & annotation
At Uber, many of our most difficult challenges—from improving safety and ETAs to recommending food items to finding the best match between riders and drivers, couriers, merchants, and Uber Eats users, and more—have benefited from AI and machine learning. We’ve developed human-powered AI/ML solutions to cover the end-to-end workflow of managing data; training, evaluating, and deploying models; and making and monitoring predictions.
Leverage our expertise in generative AI, computer vision, NLP (natural language processing), autonomy, and much more.
Our quality, scale, and agility in text, audio, video, LiDAR, search, images, documents, animations/anime, and more help ensure that you excel.
With our demonstrated experience in areas such as multimodal models, advanced language understanding, and cutting-edge visual recognition systems, we’re your ideal partner to advance your AI/ML projects.
Product testing
Uber is a technology company whose mission is to reimagine the way the world moves for the better. The technology we’ve built has helped us develop and maintain multisided platforms that enable consumers to go anywhere and get anything in more than 70 countries and 10,000 cities around the world.
Our specialized teams and solutions can help accelerate your market readiness. We deliver critical performance insights, streamlined testing, and high-impact quality assurance across multiple operating systems and 3,000+ test devices. Our services are designed to make sure that your applications perform seamlessly in all scenarios—whether you’re aiming to refine user interfaces, ensure end-to-end functionality, or guarantee compliance and accessibility—and that you create magical mobile experiences for your customers. We also provide A/B testing to, among other things, validate fluency, contextual awareness, and relevance.
Localization
If you’re an enterprise trying to create local world-class experiences for everyone everywhere, you’ve come to the right place.
We provide AI and machine translation (MT) enablement to power your goals to go global and stay local with a focus on both automated and manual language quality assurance (LQA).
Partner with us to leverage our network of linguists, proficient in diverse language models and cultural contexts that help your company grow globally. Whether you're looking to enhance your global reach, adapt products for new markets, make sure your message is universally understood, or train and evaluate LLMs across languages, our localization solutions are designed to meet the unique challenges of your project.
uLabel
A highly configurable UI platform for all your data needs
Introducing uLabel
The innovative data-labeling platform built by Uber, for Uber, is designed to redefine workflow management and elevate efficiency. This single-source solution offers a seamless environment with an advanced instruction panel for high-quality annotations and a highly configurable UI adaptable to any taxonomy and customer requirement.
With features crafted to enhance quality and efficiency, uLabel transitions the configurable UI from uTask (get more details below) to meet diverse needs, ensuring a user experience where excellence is standard.
Scalable, fully custom configurable workflow and work orchestration
Supports auditability, quality workflows, consensus, edit review, and sampling workflows
Labeling and operator metrics improve efficiency and reduce costs
Configurable UI based on use case
uTask
A fully configurable, real-time work orchestration platform equipped for all your needs
Meet uTask
At the core of our solutions is maintaining the highest standards of quality.
Everything we do revolves around a framework that integrates various components to provide excellence in every aspect of our operations.
Our platform is designed to deliver scalable, fully custom, configurable work orchestration. Tailor your experience with consensus, edit-review, and sampling workflows, all while monitoring labeling and operator metrics. Our configurable UI adapts to your specific use case, ensuring real-time work orchestration that aligns with your operations and elevates your workflow efficiently. Benefit from intelligent matchmaking that pairs tasks and projects with skilled individuals, optimized by our programmatic data exchange and task upload capabilities.
Automated configuration support for various workflows, such as edit review, sample review, and consensus models
Programmatic data exchange and task uploads
One-stop source for operations metrics
Feedback loop
Real-time analytics dashboards for governance
Testlab
Uber’s custom test management & testing platform
uTranslate
Uber’s in-house platform that makes apps feel local for everyone, everywhere
Text labeling
Text labeling annotates data with tags to help machine learning models understand it, enabling tasks like sentiment analysis, entity recognition, and intent classification for AI-driven chatbots, search, and recommendations.
Image labeling
Image labeling assigns meaningful tags or annotations to images, helping machine learning models recognize objects, scenes, or patterns for applications like autonomous vehicles, facial recognition, and medical imaging.
Video labeling
Video labeling annotates frames with tags to help machine learning models detect objects, actions, and events, enabling applications like surveillance, autonomous driving, and content recommendation.
Audio labeling
Audio labeling tags sound data to help machine learning models recognize speech, music, and effects, enabling applications like voice assistants, speech-to-text, and sound event detection.
Maps
Maps labeling annotates geographic data with tags to help machine learning models recognize locations, routes, and landmarks, enabling applications like navigation, geocoding, and urban planning.
ADAS & LIDAR
ADAS and LiDAR labeling annotates sensor data to help machine learning models detect objects, lane markings, and obstacles, enabling applications like autonomous driving, collision avoidance, and 3D mapping.
Search
Search labeling tags queries and results to help machine learning models understand intent, relevance, and ranking, enhancing applications like web search, e-commerce recommendations, and AI-driven assistants.
AR / VR Labeling
AR/VR labeling annotates virtual and real-world data to help machine learning models enhance object tracking, spatial awareness, and interactions, enabling applications like gaming, training, and immersive experiences.
End-to-end testing
End-to-end testing ensures your app works as expected from start to finish by testing its entire workflow, including integrations, databases, and user interactions, to detect issues before deployment.
User experience testing
User experience (UX) testing evaluates a product’s usability, accessibility, and overall experience by analyzing real user interactions, identifying pain points, and optimizing design for better engagement.
Accessibility testing
Accessibility testing ensures digital products are usable by people with disabilities by evaluating compliance with WCAG standards, testing assistive technologies, and improving inclusivity for all users.
App performance testing
App performance testing evaluates speed, responsiveness, and stability under different conditions by simulating loads, monitoring resource usage, and identifying bottlenecks to ensure a smooth user experience.
Compliance testing
Compliance testing verifies that a product meets regulatory, legal, and industry standards by assessing security, data privacy, and operational policies to ensure adherence and avoid penalties.
Device & OS testing
Device and OS testing ensures an app functions correctly across different devices, operating systems, and versions by checking compatibility, performance, and UI consistency to optimize user experience.
Automated & Manual LQA
Automated LQA (Linguistic Quality Assurance) leverages AI to detect untranslated text, truncation, formatting, and linguistic inconsistencies, ensuring efficiency at scale. Manual LQA involves human reviewers verifying accuracy, fluency, cultural relevance, and adherence to brand voice
AI / Machine Translation Enablement
AI/Machine Translation Enablement optimizes localization using 60+ custom MT models, domain-specific training, and human-in-the-loop validation to ensure high accuracy, faster turnaround, and scalability
Routing Platform & Connector
The Routing Platform & Connector automates localization workflows by integrating with S3, Google Suite, and TMS, ensuring seamless content distribution, efficient routing, and scalable translation management
Nuanced & Experienced Linguistics
Nuanced & Experienced Linguistics leverage 1,000+ linguists and SLV vendor models, ensuring high-quality translations with domain expertise, cultural adaptation, and consistency across workflows
Enhance cost efficiency by using our proven global frameworks, continuous tech innovation, and rigorous process improvement measures.
Improve and increase accuracy, ensuring that every task meets the highest industry benchmarks with uncompromised excellence.
Navigate the challenging nature of AI development by making sure your technology and operations stay ahead with flexibility, adaptability, and speed.
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