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Tips for earning a higher rating blah new edit.

Many riders think about certain specific aspects of a trip when giving a rating. Here’s what 5-star drivers say riders appreciate most.

Clean cars

Clean and well-maintained interiors and exteriors help provide a better rider experience.

Conversation

It doesn’t hurt to chat a bit to your rider. Keep it easygoing, polite, and respectful. You can also ask your rider if they have a preferred route.

Extras

Some drivers will provide a little something extra, such as bottled water, mints, or phone chargers.

Service Fee, explained

The price your riders pay goes toward more than your earnings and Uber’s Service Fee—it covers various mandated taxes, fees, commercial insurance coverage, and other expenses. After those are paid and you receive your earnings, Uber receives a portion of each trip. That amount may vary trip to trip. Your Weekly Statement gives you the overall breakdown of where the customer price goes.

Service Fee, explained

The price your riders pay goes toward more than your earnings and Uber’s Service Fee—it covers various mandated taxes, fees, commercial insurance coverage, and other expenses. After those are paid and you receive your earnings, Uber receives a portion of each trip. That amount may vary trip to trip. Your Weekly Statement gives you the overall breakdown of where the customer price goes.