Use Uber Flash for same-day delivery
Conveniently send packages directly in the Uber app.
Use Uber Flash for same-day delivery
Conveniently send packages directly in the Uber app.
Use Uber Flash for same-day delivery
Conveniently send packages directly in the Uber app.
Help is on the way
Uber Flash is an easy delivery solution that allows people to send items the same day, whether it’s a care item for a loved one, a gift for a friend’s birthday, an item sold online, or a business document.
Delight your customers
Your business can now offer same-day delivery, whether you’re selling clothes, shampoo, or freshly baked cakes.
Connect with friends and family
The Uber app helps provide a new delivery solution for a last-minute birthday gift or your forgotten keys, saving you a trip across town.
Run your business
Transfer documents, supplies, and equipment across sites or offices to keep things running smoothly.
How Uber Flash works
Select Envíos in the Uber app.
Meet the delivery partner and send your item on its way.
Follow along with in-app tracking.
Benefits of using Uber Flash
Availability
You can request a delivery the same easy way that you request a ride.
Speed
Get on-demand delivery, usually within the hour.
Tracking
Watch your item as it makes its way to the recipient, and get a notification when it’s delivered.
Flexibility
Generally, if it fits in the trunk of a midsize car, it can go with Uber Flash.¹ And in select locations, you can choose a delivery method and vehicle type that meets your needs.
Looking for more tools to run your business?
See how Uber for Business delivery solutions can work for you.
Frequently asked questions
- What is Uber Flash?
Uber Flash is an option that allows you to request a delivery partner to transport your item(s) to a person waiting at a designated dropoff location.
You can also request an item to be sent to you from a designated sender.
- What do I need to do?
Tap the Entrega icon on the Uber app homescreen and follow the in-app instructions.
- What can I send?
Items sent using Uber Flash have specific monetary value limits and weight limits per vehicle type. Prohibited items include but are not limited to alcohol, medication, recreational drugs, and dangerous or illegal items.²
For delivery by vehicle, you can send items that:
- Don't contain any prohibited items²
- Fit comfortably in the trunk of a midsize vehicle
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location¹
For delivery by bike or scooter, if available in your location, you can send items that:
- Don't contain any prohibited items²
- Fit comfortably in a backpack
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location¹
If your item contains a prohibited item or doesn't follow the restrictions above, the delivery partner may cancel your request.
- Where can I send my item?
Uber Flash is designed for local delivery, typically within a single geographical area (excludes international border crossings).
- What does the recipient need to do?
The item recipient should be available to meet the delivery partner at the door or curb. If you need to ask the delivery partner to leave the item at the recipient's door, you’ll be able to add delivery notes with further instructions to smooth the delivery process.
- What happens if the item is damaged during delivery?
Uber does not maintain insurance coverage for item loss, theft, or damage caused by a third party. Please see the Terms and Conditions for full details. Violation of the Terms and Conditions may result in deactivation of your account without notice.
- Can I send someone an item as a surprise?
We recommend that you notify the recipient of the delivery so they can meet the delivery partner to retrieve the item from the vehicle. If you do send someone an item as a surprise, you’ll need to clearly instruct the delivery partner, in the message section of the Uber app, to leave the item at the recipient’s door. The delivery partner can always decline this request.
- What if I have an issue with item delivery?
- If your item hasn't been delivered yet, you can call or message the delivery partner in the app.
- Delivery partners are free to cancel your request for any reason, including, for example, if your item was too heavy, too large for their vehicle, not packaged securely, or contained a prohibited item.
- If the person receiving the item wasn't available, the delivery partner may try to contact you in the app to resolve the issue or coordinate a return. You'll be responsible for costs associated with returning the item to you if necessary.
- For help coordinating a delivery in case of terminated trips or canceled requests, if you haven’t yet received your item, or if the item was damaged during delivery, contact Uber Support.
Send items with Uber Flash in Mexico
Aguascalientes
Baja California Sur
Chihuahua
Coahuila de Zaragoza
Colima
Jalisco
Michoacán de Ocampo
Sonora
Tlaxcala
Veracruz
Not available in all locations. Check the Uber app for availability.
¹ Items sent using Uber Flash have specific monetary value limits and weight limits per vehicle type. Please see Terms and Conditions for full details of the restrictions applicable for your location.
² The items sent are legitimate and legal, and do not correspond to, but not limited to, the following: alcohol, tobacco, weapons, illegal/stolen goods, narcotics, barbiturates, hazardous materials (example: flammable, poisonous, explosive), animals, regulated species, money, gift cards, high-value items, jewelry, and prescription drugs, among other things not allowed by law. Please see Terms and Conditions for full details.
Disclosure: By using Uber Flash, you acknowledge and accept that this functionality enables you to request trips through the Uber app so that delivery partners using the Uber platform deliver articles. You acknowledge that this functionality may be temporary. Neither Uber nor the delivery partners are responsible for the item(s), nor for the content of the item(s), so they disclaim any obligation or responsibility related to the item(s), its content and/or delivery, including any loss or damage that the item(s) may suffer. Uber does not maintain insurance coverage for item loss, theft, or damage caused by a third party. Please see Terms and Conditions for full details.
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