Arrange rides with Central
Central enables call centers to arrange Uber rides for anyone–even if they don’t have the Uber app.
One easy-to-use tool helps you simplify ride coordination and streamline operations
On-demand or scheduled rides
Request an on-demand ride, or pre-schedule a ride up to 30 days in advance.
Flexible rides
Give your rider the ability to activate their ride when ready, reducing no-shows and cancellations.
Communicate with drivers
Provide drivers with special instructions to facilitate smooth pickups and dropoffs.
Pay per performance
Uber’s pay-per-performance model allows your organization to pay only for rides that are taken.
Comenzar es sencillo
Effortlessly request a single ride or hundreds of rides at a time.
Step 1: Enable
Enable Central on your Uber for Business Dashboard and assign access to designated call-takers, dispatchers, and reservationists.
Step 2: Create
Enter your rider’s phone number, pickup and dropoff locations, and other trip details.
Step 3: Notify
Riders will receive a text confirmation with their ride details and a link to track their trip.
Step 4: Track
Coordinators can monitor a ride’s progress, message the driver, and view any upcoming bookings on their dashboard.
“With Central, we’re able to drive down paratransit costs on a per-trip basis.”
Christiaan Blake, Managing Director, Access Services, Washington Metropolitan Area Transit Authority
These organizations are innovating with Central
Leaving no passenger behind
WeMove, a leading provider of innovative transportation solutions in the UK, uses Central to optimize demand-responsive transport in Bristol and Sussex, ensuring that no passengers are left behind.
With Central, the Washington Metropolitan Area Transit Authority (WMATA) complements traditional paratransit services—scheduling hundreds of rides in advance or in real time to offer greater convenience and responsiveness.
Providing rescue rides
Easton Coach, a leading provider of passenger ground transportation in New Jersey and Pennsylvania, uses Central to provide overflow trips, relieve stress on supply, and improve on-time performance for its dedicated fleets.
Transit agencies
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