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Follow the law

This section is based on laws and regulations that everyone must follow. For example, using Uber apps to commit or attempt to commit any crime or to violate any other law or regulation is strictly prohibited.

Car seats

Drivers and riders should comply with local laws when traveling with infants and small children. When riding with children, it’s the rider’s responsibility to provide and fit a suitable car seat unless the law says otherwise.

  • When riding with small children, it’s your responsibility to provide and fit a car seat unless the law says otherwise.

  • When picking up riders traveling with small children, you may need to give them extra time to properly install a car seat before driving off.

Follow all laws

You’re responsible for knowing and obeying all applicable laws and regulations at all times when using the Uber apps. This includes airport rules and regulations and the rules of the road, such as speed and traffic laws.

  • For everyone’s safety, let your driver or courier handle the driving. Don’t touch the steering wheel, for example, and don’t tamper with the gear shift or other knobs, buttons, or components that are used to operate a vehicle. Don't ask a driver or courier to speed or to make illegal stops, dropoffs, or maneuvers.

  • When riding or parking a bike, moped or scooter rented through the Uber apps, be mindful of local laws and regulations; you can check your government or local authority website for applicable rules. Following local rules of the road usually requires you to yield to pedestrians, ride in the direction of traffic, signal if you’re planning to change direction, and come to a complete stop at red lights and stop signs.

Service animals

Drivers must provide rides to anyone with a service animal where legally required to do so, even if a driver has religious objections or a fear of animals.

  • Knowingly refusing a rider a trip because of their service animal will result in losing access to the Uber apps unless legally permitted.

Drugs and alcohol

Riders should not take open containers of alcohol, or be under the influence of drugs, on a trip.

  • Never bring illegal drugs or open containers of alcohol into a car. If you have reason to believe your driver may be under the influence of drugs or alcohol, ask the driver to end the trip immediately. Then exit the car and call your local authorities or emergency services. Once you have left the vehicle, please also report your experience to Uber.

  • Never ride while under the influence of alcohol beyond the applicable legal limits, drugs, or any other substance that impairs your ability to safely operate a bike, moped or scooter.

Firearms

Riders and their guests, as well as drivers, couriers, and JUMP users, are prohibited from carrying firearms of any kind while using the Uber apps, to the extent permitted by applicable law.

Fraud

Deception can weaken trust and also be dangerous. Intentionally falsifying information or assuming someone else's identity (or allowing someone else to assume your identity), for example when signing in or undergoing a security check, isn’t allowed.

Provide accurate information when reporting incidents, creating and accessing your Uber accounts, disputing charges or fees, and requesting credits. Only request fees, charges or refunds that you’re entitled to, and use offers and promos only as intended. Don’t knowingly complete invalid transactions.

See more Community Guidelines

Treat everyone with respect

Help keep one another safe