Move freely, accessibly
Everyone should have the freedom to move on their own terms. That’s why we’re building the world’s most accessible mobility and delivery platform, with innovations driven by you.
Our driving principles
Empowering your independence, prioritizing your safety, and strengthening community connections through reliable service are always top priorities, with equity driving every decision we make. We believe in creating an accessible experience where everyone can thrive.
Independence
We prioritize giving you the level of autonomy and personalization that fits your needs.
Safety
Safety is at the core of everything we do, guiding all our actions and innovation.
Dependability
We strive to provide a platform you can trust that works predictably, reliably, and consistently.
Equity
Uber works to build a platform grounded in equity, guided by the lived experiences of our users and colleagues.
Choice
By empowering you to tailor your experience, we reinforce our commitment to fairness, privacy, and nondiscrimination.
Compliance
We’re constantly testing, improving, and building to meet the highest web and mobile accessibility standards.
Meet our team
Together, we’re breaking down barriers to create a more accessible world for everyone.
Product Equity
We design our products with users at the center, driven by equity to make sure everyone has access to the same experiences.
Safety
The Uber platform is built with safety at its core, offering fundamental features and optional settings to support your confidence in every ride.
Uber Health
By connecting transportation and pharmacy services to your health benefits, we make mobility and care more efficient and accessible.
Uber Transit
We collaborate with public transportation systems to enhance route planning and close gaps in paratransit, ensuring smoother multimodal travel experiences.
IDEA (Inclusion, Diversity, Equity, and Accessibility)
We believe an accessible platform starts with an inclusive workforce. Join us in building a platform that welcomes all.
Resources
- Safety features
You’re in control with safety features designed to support you and with access to help when you need it.
- Resources for users who are blind/low vision
Uber’s web and mobile platforms are accessible to VoiceOver and TalkBack. Learn more and submit feedback here.
- Traveling with a service animal
People earning on the Uber platform must uphold the rights of people traveling with service animals. You can learn more about Uber’s Service Animal Policy here.
- Features for users who are deaf or hard of hearing (HOH)
Hundreds of thousands of drivers who are deaf or HOH earn with Uber.
- Using wheelchairs and mobility devices
Uber welcomes manual wheelchairs, walkers, canes, and other mobility devices to support your journey. For additional information:
- Earning on the platform
Hundreds of thousands of drivers with disabilities earn with Uber, using adaptive vehicles, hearing aids, and more. Anyone with a valid driver’s license is eligible to sign up and drive.
- Need more support?
- Visit the Help Center
- Report on-trip discrimination
- Provide feedback related to platform accessibility
Stay connected with us
Learn more about our approach through our blogs:
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