Helping the world move safely again
Throughout the COVID-19 pandemic, we’ve remained dedicated to removing transportation barriers to vaccination. That’s why we donated 10 million rides to help those who need it most.
Masks are no longer required
Riders and drivers are not required to wear masks when using Uber. However, the CDC still recommends wearing a mask if you have certain personal risk factors and/or high transmission levels in your area.
Remember: many people still feel safer wearing a mask because of personal or family health situations, so please be respectful of their preferences. And if you ever feel uncomfortable, you can always cancel the trip.
Updating our no-front-seat policy
Riders are no longer required to sit in the back seat. However, to give drivers space, we ask that riders only use the front seat if it’s required because of the size of their group.
Thank you for helping take care of one another
We know the pandemic has been difficult. But you’ve continued to go the extra mile to help protect our communities—whether it’s wearing a mask, making space for one another, or giving drivers the respect they deserve. Thank you for that.
It’s still important to take safety precautions while riding, driving, and delivering. So make sure to roll down the windows for extra airflow, sanitize your hands before and after trips or deliveries, and always cover your cough or sneeze.
Looking to get vaccinated?
We can help.
Get information about the vaccine
You can now access different resources to help you get the vaccine. From locating vaccination sites near you to booking a ride there, do it from the Uber app.
Find a vaccination site near you
To find a vaccination site near you, head to the Uber app and tap Vaccine. You’ll be able to search for locations and even filter to see which vaccines are being offered at different sites.
Working in partnership with a growing network of NGOs
There’s a lot of effort behind every vaccination. We’re grateful for the help of our NGO partners who are working with communities to find people in need of a ride.
Our Door-to-Door Safety Standard
To help keep everyone safe during the COVID-19 pandemic, we introduced policies and features including a mandatory mask policy and free sanitizing supplies for drivers.
While these measures have since been discontinued, they’re part of our ongoing efforts to find new ways to help protect you.
To learn about our current health and safety policies, go here.
Drivers and delivery people
- What to do if you’re feeling sick
If you are feeling sick, the most important thing you can do right now is to stay home, if possible, to help prevent the spread of illnesses including COVID-19.
- When driving customers
- Cover your mouth and nose. If you sneeze or cough, do so into your elbow or a tissue.
- It’s OK to ask for space. Although riders are allowed to sit in the front seat, it’s OK to ask them to sit in the back to give you more space.
- For extra protection, wear a mask. The CDC still recommends wearing a mask if you have certain personal risk factors and/or high transmission levels in your area. To learn more, visit the CDC website.
- Open the window. If possible, roll down the windows to improve ventilation.
- For extra protection, wear a mask. The CDC still recommends wearing a mask if you have certain personal risk factors and/or high transmission levels in your area. To learn more, visit the CDC website.
Uber customers
- Only sit in the front if you need to
To maintain distance between you and your driver, consider sitting in the back seat.
- Open the window
If possible, roll down the window to improve ventilation.
- Masks are recommended but not required
Per federal guidance, wearing a face cover or mask when using Uber can help prevent the spread of illnesses, including COVID-19. See the CDC website for guidance.
Restaurant partners
- Guidance on food safety
Based on guidance from public health authorities, restaurants are advised to follow best practices on food safety and packaging. This includes ensuring proper sanitization of surfaces, food handlers, and food preparation environments, and that all food is properly sealed in tamper-evident packaging.
It is recommended that any locations where delivery people wait for orders are separate from food preparation areas. Restaurants are advised to contact their local public health authority in the event of any suspected COVID-19 cases.
- Giving delivery options to customers
Uber Eats customers have the option to use delivery notes to communicate how they’d like their orders delivered on Uber Eats. They may include a note like “Please leave my order at the door.” Delivery people can see these instructions and communicate with customers through the app.
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