If you’re a rider, please visit the MHT dropoff page or MHT pickup page instead.
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Airport regulations
When driving at MHT, Learn how to receive these trip requests and get in on the action.
- Driver cancellations: Trip cancellations can take away from the great Uber experience that both riders and driver-partners expect. Please remember that driver-partners who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the Uber Driver app.
- Ground transportation and airport security staff: Airport rules are as important as traffic rules. Airports expect Driver-partners to follow the instructions of the airport staff.
How airport trips work
1. Accepting and taking trips happens the same way as usual.
2. The app will show you where your local airport’s approved pickup or dropoff location is. It might be different from where you’d go if you weren’t driving with Uber; airports sometimes have designated zones for Uber and other ridesharing services.
3. If you’re dropping off a rider, you can ask them if their flight is domestic or international and what airline they’re flying, then you can look for signs that match what they tell you.
Pickups at the airport
It’s easy to receive trip requests from riders leaving the airport.
Based on feedback from the airport please be mindful of:
- Waiting in the areas in and around airport grounds, but avoid loitering at the terminal curb
- Respecting the waiting areas of taxi or shuttle operators
- Meeting your rider in their selected pickup location
- If the airport is crowded, consider contacting your rider using the Uber driver app to confirm their exact location
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