Ride with confidence
The Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we’re dedicated to helping you move safely and focus on what matters most.
Designing a safer ride
Driver screenings
To help all drivers meet safety standards, they must undergo a multi-step safety screening before they take their first trip. Uber reruns these screenings periodically and as they continue to drive with Uber.
Features to help keep you safe
On every trip, you can tap the shield icon for safety tools and get help whenever you need it.
An inclusive community
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Your safety drives us
Safety features are designed into the app. So you get home after a night out. So you can tell your loved ones where you are. And so there’s help if something unexpected happens.*
Emergency assistance button
You can use the in-app emergency button to call and get help if you need it. The app displays your location and trip details, so you can quickly share them with authorities.
24/7 incident support
Our customer support team is specially trained to respond to urgent safety issues.
Share My Trip
Set up your Trusted Contacts and create reminders to share your trip status with friends and family in real time.
Safety Toolkit
Access the Uber app’s safety features all in one place whenever you’ve requested a ride with Uber.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed.
GPS tracking
All rides on the Uber platform are tracked by GPS.
Anonymous communications
We use technology to help keep your phone number private, so neither drivers nor riders will see each other’s numbers when communicating through the Uber app.
Safety Help Line
Safely report an incident up to 30 minutes after your trip has ended.
Emergency Contacts
Create an emergency contact list within the Uber app. In the case of a serious incident, if support is unable to reach you, they will reach out to the Emergency Contact.
SOS Integration
Share critical trip details and GPS location (currently only live in Hyderabad) with local authorities with the swipe of a button.
Seat Belt Reminders
The app provides helpful reminders to buckle up at the start of a trip.
Insurance on every trip
We have partnered with leading insurance providers across India to help protect you in the event of an accident.
Check your ride, every time
Before you hop in, take a second to double-check the app for your driver’s information. Follow these 3 steps to make sure you get into the right car:
Step 1:
Match the license plate number.
Step 2:
Match the car make and model.
Step 3:
Check the driver's photo.
Strengthening our community
Our Community Guidelines were established to keep Uber enjoyable and inclusive for everyone. Any person who doesn’t follow the guidelines can be removed from the platform.
More about safety
*Certain requirements and features vary by region and may be unavailable.
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